Life sometimes dictates what we do and what we have to prepare ourselves for. With that being said, many restauranteurs allow the daily grind of running their businesses run how they run their lives. You must wake up with positive thoughts daily and assimilate them into your daily operating procedure. Allow theses positive thoughts of being aware of your surroundings, be the guideline. Make certain that this feeling is carried over to your employees and that they carry it on to your customers. Everything starts with you! How you project your thoughts makes everyone else do the same. If you're just going through the motions, not caring if your business is operating efficiently, making decisions based on what you think and not making these decisions based on the customers perspective than you may as well lock the door and close up.
Make your beliefs system into a positive one, always think of ways to improve your life and business will generally follow the course. Visualize how your customer sees your business, Is it a a view of disorganization or is it a view of success? Only you can make that decision, only you can change how you'll view the glass, is it half empty or is it half full?
Do you have a Plan?
If you build it, they will
come. Don’t jump to conclusions! Good service and food are essential, but a
sound promotional plan should be the base on which to establish your
restaurant. If your business is already running, you may want to make sure you
are promoting to the best of your ability. If you’re a new business, putting
together a smart promotional plan should be the start. Remember, food and
service doesn’t always mean success.
Analyze Your Situation
Your restaurant is unique,
take a step back and try to break it down. You can do this by performing
something called The SWOT Analysis. This stands for Strengths, Weaknesses,
Opportunities, and Threats. What does your restaurant do well? What can you improve
on? What opportunities can you take advantage of? Finally, what outside threats
is your business facing? Identifying these four aspects is a great start
towards your plan.
Research Other Restaurants
Look at other businesses
in the area. What have they done to be successful? Even more importantly, try
to learn from their mistakes. This is a great opportunity to learn from others
so you don’t make the same mistakes they did. Look at your potential
competitors as well. If you can be one step ahead of the game, you can take
customers right from under them.
Determine Target Customers
You’ll want to be able to
deploy your marketing strategies while hitting all your demographics. The type
of restaurant you are running will determine which type of customers to expect.
Therefore, it is important to identify your typical customer before proceeding
with your promotional plan.
Set Your Budget
You want your plan to be
successful but you don’t want to deplete your resources at the same time.
Decide how much money can be used to carry out your plan. Once you have learned
which strategies work best for you, you will be able to budget even better in
the future. This is the next step to help identify your marketing strategies.
Pick Your Marketing Strategies
Now that your demographics
are identified and your budget it laid out, you can decide which ways to market
your restaurant. Remember, it is important to take your target customers into
consideration when deciding how to market. Classier restaurants will have a
more laid-back approach while sports bars will probably use a louder and more
direct method.
Determine the Objectives and Goals
What do you strive to
achieve from this plan? How much do you want this plan to better your business?
Objectives are more qualitative such as an increase in revenue, while goals are
more quantitative such as a 10% revenue increase. Setting objectives and goals
are important for looking back and evaluating the success of a promotional
plan.
Evaluate the Success of Your Plan
After implementing and
letting your plan run its’ course, it’s important to evaluate whether you
achieved what you wanted to achieve. Identify whether your goals and objectives
were met or not. Being able to look back at your plan is essential especially
if it does not go the way as planned.
Write Down and Record
In the future you may have
to draw up another game plan or revise your current plan. Write down, record
and take notes on everything. You’ll want to be able to look back and see what
has been successful and what hasn’t. You can’t be perfect so it’s important to
learn every step of the way.
Don’t just wing it! Sit
down and draw it out. Have you put time into your promotional plan?
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